Effective Communication is a half day workshop to learn the skills and techniques essential for communicating effectively in the workplace. Using the “coach approach” to communication, this interactive course will help you to understand the importance of interpersonal skills and effective workplace communication, and how these strategies can develop your own potential for success.
| Training type | Blended learning |
|---|---|
| Duration | 0.5 day |
| Modules | 2 |
| Who attends | All staff |
Summarise what communication is and outline how to clearly get your message across
Describe different ways communication can take place
Recognise your own communication style and how to influence others
Apply various techniques and strategies for effective communication
This interactive workshop incorporates group activities, discussions, and an in-class questionnaire to support the understanding of personal communication style.
Participants will have the opportunity to discuss and explore issues relating to the course topics and consider ways in which they have encountered these issues in their work. During the workshop, participants will experience “real” situations and scenarios to transfer the theory of the course into practice.
Through this module, participants will explore the theory behind the communication process and learn how to use effective communication to get the right message across. Participants will look at the impact of verbal and non-verbal communication, and the importance of establishing rapport to build credibility and influence.
Learning outcomes:
In this module, participants will learn how to apply communication techniques that support active listening and assertiveness in challenging conversations. They will develop a self-awareness of their own communication style and how to deal with different communication styles.
Get in touch for more information on booking this course for your team.
For more information on any of our services, contact us to find out what we can do for you.
